Privacy Policy
Terms and Conditions
Introduction
ICT Shift Consulting, located in New South Wales, Australia, is committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with us, either through our services, website, or other interactions related to our Microsoft Partnership.
Information We Collect
We collect both personal and non-personal information that you provide to us.
Personal identification information (name, email address, phone number, etc.)
Business-related information for service provision and consultancy
Feedback and interaction information via customer service engagements
How We Use Your Information
Provide, operate, and maintain our services
Improve, personalize, and expand our services
Understand and analyze how you use our services
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
How We Share Your Information
We may share your information with third parties unless otherwise notified by yourself
With service providers who perform services for us, under confidentiality agreements
With business partners with whom we jointly offer products or services
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
Your Data Protection Rights
Under the Australian Privacy Principles (APPs), you have the right to:
Access the information we have about you
Request correction of any inaccurate information we hold about you
Request deletion of your personal information, subject to certain exceptions
Object to processing of your personal information
Request your data be provided to another organization
Data Retention and Security
We retain your personal information only for as long as is necessary for the purposes set out in this policy, and we maintain appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: INFORMATION@ICTSHIFTCONSULTING.COM
Phone: +61 484523694
Address: SYDNEY, NSW AUSTRALIA 2020